Area-Based Energy Efficiency Schemes

Depending on where you live, there may be support available to you in order to improve the energy efficiency of your home.

Energy Company Obligation (ECO)


The Energy Company Obligation (ECO) is a UK government energy efficiency scheme led by the private sector in Great Britain to tackle fuel poverty and help reduce carbon emissions. Funded by major energy suppliers, the 4th version of this project, ECO4, will help householders save on their energy bills and reduce carbon emissions. The scheme will operate until 2026.

Scarf deliver the scheme on behalf of participating Local Authorities and manage the referral process to our Approved Framework of ECO4 contractors.

In order to benefit from ECO4 your property will need to require energy efficiency upgrades. The specific measures that would benefit your home would be determined by a retrofit assessment. You must own your own home or have permission from your landlord. Eligible households may be entitled to free or low-cost measures to improve the energy efficiency of their home.

Under the ECO4 Flexibility programme, participating local authorities can refer private tenure households that it considers to be living in fuel poverty or on a low income and vulnerable to the effects of living in a cold home.

If the household is eligible, supporting evidence will be collected. After that participating Councils will provide the sign-off (declaration).

Full Eligibility criteria are outlined in the Local Authorities Statement of Intent:

Eligibility to be referred forward for a contractor survey is generally based upon a gross household income of £31,000 or less and must have an energy efficiency rating of D or less: ( ).

The inclusion of a household in a local authority declaration/referral does not guarantee a measure will be installed in their home by an energy supplier. Decisions by energy suppliers on whether to install a measure may depend on:

  • A survey carried out by suppliers, or their agents/contractors and installation costs calculated,
  • The energy savings that can be achieved for a property,
  • Whether suppliers have achieved, or are close to achieving, their targets, and
  • Other commercial considerations.

Suppliers will carry out an assessment to decide which measures their property should receive. Residents will likely expect to receive multiple measures due to Minimum Requirements.


Referrals for ECO4 will only be accepted from Home Energy Scotland (HES)/ Scarf/ Council/ Approved ECO 4 Framework Contractor.

Scarf and HES telephone advisors can answer questions about heating and insulating your home, saving money and cutting costs. They can refer on to delivery partners where appropriate:

HES: 0808 8082282

Scarf: 01224 213 005


Approved contractor list

Contractors approved to deliver ECO4 Flex

Union Technical Services Ltd
Tel: 0800 046 9190 

Green Home Systems Limited
Tel: 0800 783 3373

MPC Energy Ltd
Tel: 0141 951 7887

Diversity Energy Solutions Ltd
Tel: 01261 498964

Gas Care Heating Services Ltd (T/A Boiler Genie)
Tel: 0141 538 0018 or 03335 440611

Pride & Joy Home Services Ltd
Tel: 01738 634178

BRB Electrical Limited
Tel: 0141 892 0775

If you would like to make an enquiry regarding these schemes please call: 0808 808 2282


Area Based Schemes (HEEPS: ABS)


The Home Energy Efficiency Programmes for Scotland: Area Based Schemes (HEEPS: ABS) are designed and delivered by local authorities, in conjunction with utility companies and local delivery partners, targeting fuel poor areas to provide energy efficiency measures to a large number of Scottish households to help reduce fuel poverty. It is primarily an insulation programme delivering solid wall and hard-to-treat cavity wall insulation.

Scarf supports the delivery of HEEPS:ABS schemes in a number of areas in the North East:


Aberdeenshire Area Based Scheme – External Wall Insulation


If you would like to make an enquiry regarding these schemes please call : 0808 808 2282


In-Home Advice

To support area-based ECO and HEEPS-ABS schemes, Scarf also provides free home visits. Our advisors will get to know you and your property to provide tailored advice, helping you heat your home for less.

Advisors can identify ways to make your home more energy efficient as well as assess your home for damp and condensation problems. They also provide general energy saving advice that can have you saving energy and money in no time.

Arranging your free home visit:

  • Call freephone 0808 129 0888 or email to arrange the most suitable day and time for a visit.

Home Energy Scotland ( HES )

Scarf delivers the Home Energy Scotland (HES) service in the north east of Scotland, covering the Aberdeen City Council, Aberdeenshire Council, Angus Council, Dundee City Council, Moray Council and Perth & Kinross Council local authority areas.

Funded by the Scottish Government and managed by the Energy Saving Trust, HES offers free and impartial advice on a variety of energy saving matters and helps people access financial assistance that may be available to make their home more energy efficient, helping them to lower fuel bills.

Learn More About HES