Scarf is a charity/social enterprise delivering a range of services to householders, communities, and businesses throughout the North East.

For over 35 years we have been offering free and impartial energy saving advice to help people lower their fuel bills and carbon emissions.

Over the phone, online or face-to-face we can offer information about grants and funding, energy efficiency improvements for the home, fuel debt and billing, and much more.

We work in close partnership with local and national government and other third sector organisations to help reach those in need of our services.

Call freephone 0808 129 0888 today to find out how we can help you.

For press and media enquiries please contact our Marketing and Communications team by emailing

We offer a number of services to help your business thrive.

What type of customer are you?


Scarf’s vision is split into four key pillars.

To deliver a world class service and exceed the expectations of our customers.

To develop our services in such a way that they create a positive impact on society.

To continue to be recognised as a world class employer, putting our people at the heart of what we do.

To continue to build on 35 years of expertise, developing new services and growing the organisation.

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