Receptionist / Administrator
Location: Aberdeen
Hours: 17.5 hours per week (flexible to meet service needs)
Salary: £12.91 per hour
Overview of role
Scarf is seeking a Receptionist / Administrator to provide front-of-house and organisational support at our Aberdeen office. Working in a job share arrangement, you’ll help ensure a safe, welcoming reception environment while supporting day-to-day administration, facilities coordination, and operational processes across the organisation.
This is a varied role requiring professionalism, strong organisation, and the ability to interact sensitively with visitors and service users, including vulnerable adults.
Main duties
- Act as first point of contact for visitors and inbound calls to reception
- Manage reception safely in line with safeguarding procedures
- Provide administrative support across teams
- Maintain accurate CRM and office records
- Assist with meeting coordination and office logistics
- Support facilities management and contractor coordination
- Assist with compliance, audit preparation, and HSE records
- Interact professionally with vulnerable adults and escalate concerns appropriately
Person specification
Essential
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Experience in reception, administration, or customer-facing roles
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Strong communication and organisational skills
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Calm, professional approach in busy or sensitive situations
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Competent IT skills and attention to confidentiality
Desirable
- Experience in charity or support settings
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Awareness of safeguarding or working with vulnerable adults
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Facilities or compliance knowledge
Additional Information
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DBS check required
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Safeguarding and HSE training provided
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Keyholder responsibilities included
About Scarf
Scarf is a charity and social enterprise with over 40 years’ experience providing free, impartial energy-saving advice across Scotland. We support households to reduce fuel bills and carbon emissions through advice on grants, energy efficiency, and heating solutions. Working closely with government and community partners, we make a real difference by tackling fuel poverty and encouraging low-carbon lifestyles.
Why join Scarf?
You’ll be part of a passionate team dedicated to impactful community work. Scarf offers a supportive, quality-driven environment where your work genuinely helps people live warmer, greener lives.
How to apply
For full details of the role and person specification, please see the full job description here.
To apply, complete the online application form and attach your CV. Be sure to detail how your skills and experience match the role.
Application deadline: Thur 26th Feb
Interviews: In-person or via Teams
