If your energy supplier goes out of business, don’t panic!
Consumers in the UK are well protected in the event of their supplier going bust. You won’t lose your gas or electricity supply, and the energy regulator, Ofgem, will appoint a supplier to take over. You won’t lose any credit (or debt).
If your supplier is out of business and you’re waiting to hear from your new supplier:
Here’s a list of recent supplier takeovers (correct as of Tuesday 19 October 2021):
| When | Old supplier | Customer base | New supplier | More info |
|---|---|---|---|---|
| 18th October | GOTO Energy (UK) | c22,000 domestic | Pending appointment | |
| 14th October | Daligas Limited | c9,000 domestic | Shell Energy (from 17 October 2021) | shellenergy.co.uk |
| 13th October | Pure Planet | c235,000 domestic | Shell Energy (from 17 October 2021) | shellenergy.co.uk |
| 13th October | Colorado Energy | c15,000 domestic | Shell Energy (from 17 October 2021) | shellenergy.co.uk |
| 29th September | ENSTROGA | c6,000 domestic | E.ON Next | ofgem.gov.uk |
| 29th September | Igloo Energy | c179,000 domestic | E.ON Next | ofgem.gov.uk |
| 29th September | Symbio Energy | c48,000 domestic | E.ON Next | ofgem.gov.uk |
| 29th September | Avro Energy | c580,000 domestic | Octopus Energy | ofgem.gov.uk |
| 22nd September | Green Supplier Limited ('Green.') | c255,000 domestic | Shell Energy | ofgem.gov.uk |
| 14th September | People's Energy | c350,000 domestic; c1,000 non-domestic | British Gas | ofgem.gov.uk |
| 14th September | Utility Point | c220,000 domestic | EDF | edfenergy.com |
| 7th September | PFP Energy | 82,000 domestic; 5,600 non-domestic | British Gas | ofgem.gov.uk |
| 7th September | MoneyPlus Energy | c9,000 domestic | British Gas | ofgem.gov.uk |
| 9th August | Hub Energy | c6,000 domestic; c9,000 non-domestic | E.ON Next | ofgem.gov.uk |
| 27th January | Green Network Energy | c360,000 domestic | EDF | ofgem.gov.uk |
| 27th January | Simplicity Energy | c50,000 domestic | British Gas Evolve | ofgem.gov.uk |
We appreciate that it can be stressful when your supplier goes bust, and we’re here to help. If you need information or support throughout the process, please give us a call on freephone 0808 129 0888.
