Helping households save money and stay warm

In partnership with local authorities throughout the north east, we deliver the Home Energy Advice Team (HEAT) service to householders across the region.

In an effort to eradicate fuel poverty, HEAT provides dedicated, ongoing support to improve the energy efficiency of homes and give access to affordable warmth.

Find out more about how the service has supported people in Aberdeen City by reading our annual report here.


A personal touch

Tailored to their property and household circumstances, HEAT offers free and impartial advice to homeowners and local authority, housing association and private rent tenants. HEAT provides in-home, in-depth advice through free home visits to help householders manage their fuel spend effectively while maintaining a warm, dry and comfortable living environment.

On your side

The comprehensive advocacy service supports people with suppliers and tariffs, fuel debt and metering issues. HEAT advisors can help householders find – and switch to – the best fuel supplier and tariff to suit their needs, as well as contacting suppliers to address fuel debt and billing issues on the customer’s behalf.

Advisors from HEAT can also provide advice at events and information
sessions, including Presentations, Workshops and Q&As.

For more information or to book a home visit call HEAT on 0808 129 0888


The HEAT service is delivered in the following local authority areas:

Aberdeen, Aberdeenshire,
Perth & Kinross,
Angus and Moray

The HEAT service is delivered by Scarf in partnership with, and supported by:

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